We charge Rs.50 as shipping charges on all orders across India. This fee remains the same regardless of the order size or weight. We aim to provide transparent and affordable shipping options for you, ensuring a seamless shopping experience both locally and internationally.
We aim to dispatch your order within 48 hours of placement, and you'll receive a tracking link via email and SMS upon dispatch. Personalized jewellery orders may take approximately 12-15 days to be dispatched, ensuring meticulous customization.
We work with leading logistics partners in India to provide a seamless delivery experience for your jewellery. Once dispatched, if your order is prepaid then it is delivered within 5-7 business days and a COD (Cash On Delivery) order is delivered in 8-10 days.
Yes, we deliver to all the Pin-Codes across India, spreading happiness from north to south, east to west. We are always ready to bring our delightful products right to your doorstep.
Yes, we provide the facility of international delivery for our customers all around the globe.
If you're unable to collect the order yourself, we suggest asking someone else at your home or your neighbor to collect it on your behalf. If that's not possible, you can ask the Delivery Executive to deliver the order the next day. Please note that this depends on the Delivery Executive.
If you receive any wrong items, kindly contact us through any of our support channels (Call/Email/Chat) any day from 10 AM - 7 PM, and we will gladly assist you. We appreciate your patience and are committed to resolving the issue promptly.
If you need to modify your address after placing the order, please reach out to our support team from 10 AM - 7 PM, and we'll do our best to assist you. Your satisfaction is our top priority.
If you find any missing items, kindly contact us through any of our support channels (Call/Email/Chat) any day from 10 AM - 7 PM. We will assist you and investigate your order thoroughly.
We sincerely apologize for this inconvenience. Please contact us through any of our support channels (Call/Email/Chat) from 10 AM - 7 PM. Kindly note that such instances require investigation, but we assure you that your complaint will be resolved as soon as possible.
Return, Replacement & Exchange
We provide a 15-day return policy starting from the delivery date. Kindly note that this policy does not apply to personalized jewellery, coins, utensils, and God idols except in cases of defective/spurious products. Danwar Jewelry reserves the right to process refunds after checking the returned items.
If you wish to return your order, please contact our support team via Calls/Emails/Chats. It may take up to 15 working days to complete the return pickup from your location.
Yes, we offer exchanges for a different item if you're not satisfied with the jewellery, received a faulty product, or an incorrect item within 15 days of delivery. Any price differences will be collected or refunded accordingly.
